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This section is designed to answer your common questions about our company and products. If your question is not answered, or you want to find out further information please contact us.

Intruder alarms:

What happens in the event of the alarm going off?

This depends on the type of alarm system installed. Alarms can be fitted to contact the police, ring your personal number or just activate a siren. Our security surveyors will explain these different options in more detail and establish which type would be best suited for your personal circumstances.

What if I have a power cut?

All our alarms are fitted with battery back-up enabling them to function fully in the event of a power failure.

Why must I select key holders?

All monitored alarms require key holders to attend the site, to grant the police access to the premises in the event of activation.

Will my pets set off the intruder alarms?

We can fit pet sensitive detectors to avoid your pets setting off the intruder alarm. A member of the Secure Alarm team will be able to advise you further.

CCTV:

How would CCTV benefit my business?

It enables you to monitor your premises from anywhere in the world, using the latest digital technology. It also helps to prevent crime and assists the police when it comes to catching repeat offenders, you cannot prosecute without evidence.

Can I view my system from a remote location?

Yes. Using the latest technology recording equipment and broadband speed internet you can view your premises from anywhere in the world.

General:

What service can I expect from Secure Alarm?

When you contact Secure Alarm co, they will arrange a free risk assessment of your security needs. A security surveyor will visit your property and advise you further. Once a suitable system has been specified, it will be fully installed for you.

Secure Alarm offers a range of aftercare services depending on individual conditions and level of system cover. For more information on the services we offer, click here.

Who do I contact in the event of a problem?

Our Secure Alarm team are available during normal office hours. If you have a query ‘out of hours’ our monitoring team are on hand to help. Please see the contact page for details on how to contact us.

What are SSAIB approved standards?

The SSAIB (Security Systems and Alarms Inspection Board) check the credentials of alarm installers so you don’t have to. They frequently check installations to make sure all of the jobs fitted are up to their high standards, as well as the required European standards EN50131 and PD6662.